Infotec passenger information displays

Award-winning passenger information displays

Latest News and Information

NEWS:

Continued ISO 9001 success


A comprehensive day-long audit has seen Infotec retain the important international ISO 9001 standard that it has held since 2007.

Continued ISO 9001 success

Earlier this week (w/c July 19), Infotec hosted an on-line surveillance assessment audit to enable the company’s continued certification to the international quality management system (QMS) standard ISO 9001 with UKAS third party organisation Lloyds Register of Quality Assurance (LRQA).

It is worth noting Infotec has held this certification since 2007, so staff are extremely well versed in the requirements, application and terminology of this standard, as being integral to their daily work, reviews and routine audits, meaning no special audit preparation is required.

This time, the LRQA Management Systems Assessor conducted review and audit work with a number of key Infotec staff throughout the day, consulting firstly with Dilip Jinabhai, Engineering Manager, to understand the complexities of design planning, control and validation, then with David Radford, Purchasing Manager, where the supplier evaluation and purchase ordering processes were witnessed.

Next, Amanda Bradley explained the process for contract review, receipt of customer order and sales order acknowledgement. There then followed a detailed review of production and resource planning with Shaun Franklin, Infotec Production Manager.

Work done to illustrate our progress against published business objectives was reviewed and clearly understood with Alan Reilly, Infotec’s QA Manager. The recent Cyber Essentials (CE) certification was also seen as a useful improvement to address a number IT management and security issues.

All areas of the system sampled were seen to be compliant as no nonconformities were identified and no negative findings were recorded.

Based on the samples and activities seen, continued ISO 9001 certification has been recommended.

Having also completed a full programme of internal quality audits over the last six month - with the impetus and training of the QC team (and others inspired by the recent Quality System presentations that have been delivered) - sustaining the next set of internal audits for the 2021 to 2022 period will continue with ease, to ensure another successful outcome at the next LR surveillance in January.

Thanks are extended to all staff at Infotec for their continued cooperation, engagement and support in the QMS, plus those who actually spent time spent with the assessor during the whole-day surveillance.

 

 

More News Page 1 of 28  >  >>


NEWS: Rail SectorBus SectorOn-vehicle Sector

On-vehicle on show

The Infotec team is set to join a two-week tour to showcase its capabilities in on-vehicle displays.


NEWS: Rail SectorMetro SectorBus SectorAir SectorOn-vehicle Sector

New Business Development Manager

Infotec has a new Business Development Manager who will explore new areas in which customer information can be used.


NEWS: Rail Sector

Infotec updates Euston mainboard

Infotec engineers have updated the presentational layouts to better meet the needs of passengers using the station.


NEWS: Rail SectorMetro Sector

Scottish stations display renewals

Scores of displays supplied to Scotland include drop-in replacement mainboards and sub-surface compliant units.


NEWS: Rail Sector

Wide range of technologies for EMR

More than 200 displays have been designed and manufactured for East Midlands Railway (EMR), all helping to enhance the customer experience in stations.